Terms & Conditions (Issue 7 - 27th June 2016)
TERMS & CONDITIONS
The Customer's attention is particularly drawn to the provisions of clause 12.
1.1 Definitions. In these Conditions, the following definitions apply:
Business Day: a day other than a Saturday, Sunday or public holiday in England when banks in London are open for business.
Commencement Date: has the meaning set out in clause 2.2.
Conditions: these terms and conditions as amended from time to time in accordance with clause 15.7.
Contract: the contract between the Supplier and the Customer for the supply of Goods and/or Services in accordance with these Conditions.
Customer: the person or firm who purchases the Goods and/or Services from the Supplier.
Deliverables: the deliverables set out in the Order.
Delivery Location: has the meaning set out in clause 4.2.
Force Majeure Event: has the meaning given to it in clause 14.1.
Goods: the goods (or any part of them) set out in the Order.
Goods Specification: any specification for the Goods, including any relevant plans or drawings, that is agreed in writing by the Customer and the Supplier.
Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world
Order: the Customer's order for the supply of Goods and/or Services, as set out in the Customer's purchase order form, or the Customer's written acceptance of the Supplier's quotation, as the case may be.
Services: the services, including the Deliverables, supplied by the Supplier to the Customer as set out in the Service Specification below.
Service Specification: the description or specification for the services provided in writing by the Supplier to the Customer.
Supplier: Natralight Limited a company registered in England and Wales with company number 03857893 and whose registered office is situated at Unit 5 Exchange Works, Kelvin Way, West Bromwich, West Midlands, B70 7JW.
Supplier Materials: has the meaning set out in clause 8.2(b).
1.2 Construction. In these Conditions, the following rules apply:
(a) a person includes a natural person, corporate or unincorporated body (whether or not having separate legal personality);
(b) a reference to a party includes its successors or permitted assigns;
(c) a reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted.;
(d) any phrase introduced by the terms including, include, in particular or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and
(e) a reference to writing or written includes faxes but not e-mails.
2. BASIS OF CONTRACT
2.1 The Order constitutes an offer by the Customer to purchase Goods and/or Services in accordance with these Conditions.
2.2 The Order shall only be deemed to be accepted when the Supplier has credit checked the Customer and issues written acceptance of the Order at which point and on which date the Contract shall come into existence (Commencement Date).
2.3 The Contract constitutes the entire agreement between the parties. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of the Supplier which is not set out in the Contract.
2.4 Any samples, drawings, descriptive matter or advertising issued by the Supplier and any descriptions of the Goods or illustrations or descriptions of the Services contained in the Supplier's catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Services and/or Goods described in them. They shall not form part of the Contract or have any contractual force.
2.5 These Conditions apply to the Contract to the exclusion of any other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
2.6 Any quotation given by the Supplier shall not constitute an offer, and is only valid for a period of 30 days from its date of issue.
2.7 All of these Conditions shall apply to the supply of both Goods and Services except where application to one or the other is specified.
3.1 The Goods are described in the Supplier's catalogue generally and are as modified by any applicable Goods Specification for each Customer.
3.2 To the extent that the Goods are to be manufactured in accordance with a Goods Specification supplied by the Customer, the Customer shall indemnify the Supplier against all liabilities, costs, expenses, damages and losses (including any direct, indirect or consequential losses, loss of profit, loss of reputation and all interest, penalties and legal and other reasonable professional costs and expenses) suffered or incurred by the Supplier in connection with any claim made against the Supplier for actual or alleged infringement of a third party's intellectual property rights arising out of or in connection with the Supplier's use of the Goods Specification. This clause 3.2 shall survive termination of the Contract.
3.3 The Supplier reserves the right to amend the Goods Specification if required by any applicable statutory or regulatory requirements.
3.4 The Supplier reserves the right to charge for any additional drawing office detail, shop work, and materials involved if variations are required by the Customer to the agreed Goods Specification.
3.5 The Customer is responsible for the accuracy of all specifications and drawings provided to the Supplier for any Goods required and the Supplier shall not be liable to the Customer if the Goods are produced and are not correct as a result of the inaccuracy of the Customer’s specifications.
4. DELIVERY OF GOODS
4.1 The Supplier shall ensure that:
(a) each delivery of the Goods is accompanied by a delivery note, (in the case of supply only) or a handover certificate (in the case of installations), which shows the date of the Order, all relevant Customer and Supplier reference numbers, the type and quantity of the Goods (including the code number of the Goods, where applicable), special storage instructions (if any) and, if the Order is being delivered by instalments, the outstanding balance of Goods remaining to be delivered; and
(b) if the Supplier requires the Customer to return any packaging material to the Supplier, that fact is clearly stated on the delivery note. The Customer shall make any such packaging materials available for collection at such times as the Supplier shall reasonably request. Returns of packaging materials shall be at the Supplier's expense.
4.2 The Supplier shall deliver the Goods to the location set out in the Order or such other location as the parties may agree (Delivery Location) at any time after the Supplier notifies the Customer that the Goods are ready.
4.3 Delivery of the Goods shall be completed on the Goods' arrival at the Delivery Location and the Customer shall be responsible for unloading the Goods at the Delivery Location.
4.4 Any dates quoted for delivery of the Goods are approximate only, and the time of delivery is not of the essence. The Supplier shall not be liable for any delay in delivery of the Goods that is caused by a Force Majeure Event or the Customer's failure to provide the Supplier with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
4.5 The Supplier is not able to provide any storage facilities at its manufacturing facility. If the Customer is not able to take immediate delivery, then the Goods will be due for immediate payment and the provisions of condition 4.7(b) and 4.8 shall apply.
4.6 If the Supplier fails to deliver the Goods, its liability shall be limited to the costs and expenses incurred by the Customer in obtaining replacement goods of similar description and quality in the cheapest market available, less the price of the Goods.
4.7 If the Customer fails to accept or take delivery of the Goods at the Delivery Location or within 3 Business Days of the Supplier notifying the Customer that the Goods are ready for collection, then except where such failure or delay is caused by a Force Majeure Event or by the Supplier's failure to comply with its obligations under the Contract in respect of the Goods:
(a) delivery of the Goods shall be deemed to have been completed on the date of delivery at the Delivery Location or in the case of collection by the Customer at 9.00 am on the 5th Business Day following the day on which the Supplier notified the Customer that the Goods were ready to collect; and
(b) the Supplier shall store the Goods until delivery takes place, and charge the Customer for all related costs and expenses (including insurance).
4.8 If upon the 4th Business Day after the Supplier notified the Customer that the Goods were ready for delivery the Customer has not taken delivery of them, the Supplier shall invoice the Customer for the full amount of the Goods, which the Customer shall be required to pay by return or the Supplier may at its discretion resell or otherwise dispose of part or all of the Goods and, after deducting reasonable storage, insurance and selling costs, account to the Customer for any excess over the price of the Goods or charge the Customer for any shortfall below the price of the Goods.
4.9 The Customer shall not be entitled to reject the Goods if the Supplier delivers up to and including 5 per cent more or less than the quantity of Goods ordered.
4.10 The Supplier may deliver the Goods by instalments, which shall be invoiced and paid for separately. Each instalment shall constitute a separate contract. Any delay in delivery or defect in an instalment shall not entitle the Customer to cancel any other instalment.
4.11 The Supplier shall not be under any liability to replace or repair goods lost or damaged in transit, unless written notice shall have been given by the Customer (in the case of non-delivery, within ten days of dispatch as advised on our Advice Note and in the case of damage or shortage, within three days of receipt by the Customer) to both of the carrier and the Supplier. Glass breakage must be notified by the Customer to the Supplier immediately upon receipt.
4.12 The Customer shall be responsible for unloading the Goods at the Delivery Location. Any breakages caused to the Goods during the unloading process or thereafter, are the Customer’s sole responsibility and any replacements ordered shall be paid for by the Customer to the Supplier prior to delivery.
5. QUALITY OF GOODS
5.1 The Supplier warrants that on delivery, and for a period of 6 months from the date the Goods were fixed or from 12 months of the date of delivery, whichever is the earlier (warranty period), the Goods and installation thereof shall:
(a) conform in all material respects with their description and the Goods Specification;
(b) be free from material defects in design, material and workmanship;
(c) be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and
(d) be fit for any purpose held out by the Supplier.
5.2 Subject to clause 5.3, if:
(a) the Customer gives notice in writing during the warranty period within a reasonable time of discovery that some or all of the Goods do not comply with the warranty set out in clause 5.1;
(b) the Supplier is given a reasonable opportunity of examining such Goods; and
(c) the Customer (if asked to do so by the Supplier) returns such Goods to the Supplier's place of business at the Customer's cost,
the Supplier shall, at its option, repair or replace the defective Goods, or refund the price of the defective Goods in full.
5.3 The Supplier shall at its sole discretion not be liable for the Goods' (or any installation of the Goods) failure to comply with the warranty in clause 5.1 if:
(a) the Customer makes any further use of such Goods after giving a notice in accordance with clause 5.2;
(b) the defect arises because the Customer failed to follow the Supplier's oral or written instructions as to the storage, installation, commissioning, use or maintenance of the Goods or (if there are none) good trade practice;
(c) the defect arises as a result of the Supplier following any drawing, design or Goods Specification supplied by the Customer;
(d) the Customer alters or repairs such Goods without the written consent of the Supplier;
(e) the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions;
(f) the Goods differ from the Goods Specification as a result of changes made to ensure they comply with applicable statutory or regulatory standards;
(g) the Goods fail due to an issue caused by a previous contractors substandard work; or
(h) the Goods have been altered or tampered with by another third party tradesman.
5.4 Except as provided in this clause 5, the Supplier shall have no liability to the Customer in respect of the Goods' failure to comply with the warranty set out in clause 5.1.
5.5 The terms of these Conditions shall apply to any repaired or replacement Goods supplied by the Supplier under clause 5.2.
5.6 Glass units cannot be guaranteed for breakages and unit breakdown and the Supplier reserves the right to review every reported case on its merits and deal with it as it sees fit.
5.7 The Customer is reminded that as part of the normal float glass process that tempered glass may contain Nickel Sulphide Inclusions (NIS) which may lead to spontaneous breakages, even after heat soak testing. The Supplier shall not be liable to provide any replacement unit or for any associated costs incurred from any claims arising from NIS. NIS is a naturally occurring phenomenon in toughened glass. Heat soaking will reduce the risk of NIS but the Supplier cannot guarantee to eliminate it completely. Any glass breaking as a result of NIS will not be considered a defect by the Supplier
5.8 The Supplier does not guarantee the matching or performance of any coloured finishes supplied and where special glass, double glazing, infill panes, opening gear and/or other materials of whatever kind, not of the Supplier’s manufacture are used and/or were not fixed by the Supplier, then the Supplier shall give no warranties as to their suitability or fitness for purpose.
5.9 The Supplier does not accept any responsibility for works carried out otherwise than under its direct supervision, or damage caused to Goods by acid or alkaline washes, slurries or other similar substances.
5.10 The Supplier will also not be liable for any third party damage to property arising from the electrical failure of its products. All maintenance of electrical components are the responsibility of the Customer after handover and accurate records of maintenance by an approved electrical supplier must be maintained by the Customer.
5.11 Collateral warranties shall be charged at 10% of the total contract value (excluding VAT) for a maximum of five years. This does not include electrical or moving parts, which shall remain under the maximum of 12 month warranty subject to the Customer keeping up to date records of regular maintenance and services.
6. TITLE AND RISK
6.1 Subject to clause 4.5, the risk in the Goods shall pass to the Customer on completion of delivery.
6.2 Title to the Goods shall not pass to the Customer until the Supplier receives payment in full (in cash or cleared funds) for the Goods and any other goods that the Supplier has supplied to the Customer in respect of which payment has become due, in which case title to the Goods shall pass at the time of payment of all such sums
6.3 Until title to the Goods has passed to the Customer, the Customer shall:
(a) store the Goods separately from all other goods held by the Customer so that they remain readily identifiable as the Supplier's property;
(b) not remove, deface or obscure any identifying mark or packaging on or relating to the Goods;
(c) maintain the Goods in satisfactory condition and keep them insured against all risks for their full price on the Supplier's behalf from the date of delivery;
(d) notify the Supplier immediately if it becomes subject to any of the events listed in clause 13.1(a) to clause 13.1(i); and
(e) give the Supplier such information relating to the Goods as the Supplier may require from time to time.
6.4 If before title to the Goods passes to the Customer the Customer becomes subject to any of the events listed in clause 13.1(a) to clause 13.1(i), then, without limiting any other right or remedy the Supplier may have:
(a) the Customer's right to resell Goods or use them in the ordinary course of its business ceases immediately; and
(b) the Supplier may at any time:
(i) require the Customer to deliver up all Goods in its possession which have not been resold, or irrevocably incorporated into another product; and
(ii) if the Customer fails to do so promptly, enter any premises of the Customer or of any third party where the Goods are stored in order to recover them.
7. SUPPLY OF SERVICES
7.1 The Supplier shall provide the Services to the Customer in accordance with the Service Specification in all material respects.
7.2 The Supplier shall attend the Customer’s site at the Customer’s request and cost, to take site measurements which shall be conveyed into the drawings to be included in the Service Specification. It is the Customer’s responsibility to check details provided in the Service Specification as the Supplier shall have no liability for any inaccuracies, howsoever caused. It should be noted that packing out tolerances shall be within reasonably acceptable building tolerances of 10mm.
7.3 The Supplier shall agree a complete programme of work with the Customer which shall be set out in the Service Specification as soon as possible after the Customer places the order.
7.4 Any changes to the Service Specification must be agreed between the parties and notified to the Supplier at least 14 clear days before the date of installation.
7.5 Any changes to the Service Specification which result in additional work, either by way of drawings or on site, will be charged in addition to the original works agreed.
7.6 The Supplier shall use all reasonable endeavours to meet any performance dates for the Services specified in the Service Specification, but any such dates shall be estimates only and time shall not be of the essence for the performance of the Services.
7.7 The Customer accepts that the dates specified in the Service Specification are subject to the timely receipt of all information requested by the Supplier.
7.8 No allowance has been made in the Service Specification for delays caused by other trades and lost time will be charged at the usual hourly rate.
7.9 The Supplier shall have the right to make any changes to the Services which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the Services, and the Supplier shall notify the Customer in any such event.
7.10 The Supplier reserves the right to charge the Customer on the hourly rate, for any corrective work required due to the ill preparation of the site by other trades and the Supplier shall be entitled to an extension of time for delivery of the work in this event.
7.11 The Supplier warrants to the Customer that the Services will be provided using reasonable care and skill.
7.12 The Supplier’s charges for fixing work do include the following:
(a) considering details provided by the Customer to enable the Supplier to prepare for any necessary fixings or openings;
(b) site assembly of the units;
(c) offering units into prepared openings;
(d) providing bedding mastic, mastic saver and/or strip mastic as necessary for the perimeter of units and couplings;
(e) attaching fixing devices;
(f) plumbing, adjusting and wedging in position; and
(g) screwing frame or fixing device to prepared fixings and where necessary glazing.
7.13 The Supplier’s charges do not include:
(a) lead flashing for the sealing to the surrounding structure of a unit;
(b) protection of the Supplier’s work, other than the provision of protection to the aluminium members for transport and access purposes;
(c) cleaning of glazing or aluminium after installation;
(d) protection of work carried out by other trades, specifically roofing services used to access the Supplier’s works;
(e) installation to existing prepared building works, timber kerbs and steel frames fitted by other trades;
(f) any details to illustrate points not directly related to the Supplier’s products;
(g) providing scaffolding, hoisting equipment or other work platforms or protective hoardings; and
(h) where the work is supply prices only, assembling of composite units and/or similar knockdown assemblies sent in parts to avoid damage, or for the application of fittings and other loose parts.
Any such works shall be charged separately at a price agreed between the Supplier and the Customer.
8. CUSTOMER'S OBLIGATIONS
8.1 The Customer shall, at its own cost:
(a) ensure that the terms of the Order and (if submitted by the Customer) the Goods Specification or Service Specification, are complete and accurate;
(b) co-operate with the Supplier in all matters relating to the Services;
(c) provide the Supplier, its employees, agents, consultants and subcontractors, with access to the Customer's premises, office accommodation and other facilities as reasonably required by the Supplier to provide the Services;
(d) provide the Supplier with such information and materials as the Supplier may reasonably require to supply the Services, and ensure that such information is accurate in all material respects;
(e) receive and unload Goods at the Customer’s site and distribute to and from the storage area;
(f) prepare and clear the Customer's site for the supply of the Services or ensure that any third party contractor working on site, prepares the Customer’s site for the supply of Services in order that the Supplier can fit the unit(s) in one installation;
(g) ensure that the Customer’s site is compliant with all health and safety legislation and any other legislation from time to time in force in order to ensure the safe working of the Supplier’s team;
(h) ensure that all protective hoardings, scaffolding, work platforms, lifting gear, mobile towers and mechanical hoisting facilities to suit the Supplier’s requirements are provided and erected for the Supplier’s use, without charge;
(i) carry and/or hoist Goods to the correct floor or work site and distribute within 14 metres of installation points;
(j) comply with all health and safety legislation in relation to the movement and/or alterations to any of the equipment provided for the Supplier’s use;
(k) provide suitable covered storage areas for the Supplier’s materials free of charge and within a reasonable distance from the working area;
(l) ensure that all working areas where Goods are to be fitted are cleaned down, to ensure no contamination of the Goods occurs from other trades. This includes glazing materials, metal work and coating;
(m) ensure that all openings are made accurately in size, position, squareness and straightness in order to allow the Supplier to fit the units as designed;
(n) deal with cutting, drilling and tapping holes and providing cast-in fixings where required;
(o) make good, forming where required, waterproof cement fillet between frame and brick or concrete on the inside, raking out externally where necessary, grouting of rag bolts;
(p) remove any protective coating, wrappings, labels or stickers from any of the Goods in readiness for installation;
(q) clean down casing and protection after fixing;
(r) provide an electric power supply (110 volts) within a distance of not exceeding 15 metres of each working face;
(s) provide prepared openings suitable to enable the Supplier to commence immediate fixing works;
(t) ensure that no delay to the Supplier commencing work is caused by another third party trade’s delay;
(u) obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start; and
(v) keep and maintain all materials, equipment, documents and other property of the Supplier (Supplier Materials) at the Customer's premises in safe custody at its own risk, maintain the Supplier Materials in good condition until returned to the Supplier, and not dispose of or use the Supplier Materials other than in accordance with the Supplier's written instructions or authorisation.
8.2 If the Supplier's performance of any of its obligations in respect of the Services is prevented or delayed by any act or omission by the Customer or failure by the Customer to perform any relevant obligation (Customer Default):
(a) the Supplier shall without limiting its other rights or remedies have the right to suspend performance of the Services until the Customer remedies the Customer Default, and to rely on the Customer Default to relieve it from the performance of any of its obligations to the extent the Customer Default prevents or delays the Supplier's performance of any of its obligations;
(b) the Supplier shall not be liable for any costs or losses sustained or incurred by the Customer arising directly or indirectly from the Supplier's failure or delay to perform any of its obligations as set out in this clause 8.2(b); and
(c) the Customer shall reimburse the Supplier on written demand for any costs or losses sustained or incurred by the Supplier arising directly or indirectly from the Customer Default.
9. CHARGES AND PAYMENT
9.1 The price for Goods shall be the price set out in the Order or, if no price is quoted, the price set out in the Supplier's published price list as at the date of delivery. The price of the Goods is exclusive of all costs and charges of packaging, insurance, transport of the Goods which shall be paid by the Customer when it pays for the Goods.
9.2 The charges for Services shall be on a time and materials basis and subject to change by the Supplier at their sole discretion.
9.3 Any variations to any Order agreed, will be charged in accordance with the Supplier's standard daily fee rates. These are presently calculated based on £45.00 per hour for a Foreman and £32.00 per hour for a fitter. Any materials will be charged at 25% on top of the cost price.
9.4 The Supplier's standard daily fee rates for each individual person are calculated on the basis of an eight-hour day from 8.00 am to 5.00 pm worked on Business Days, which shall include all reasonable travelling time to and from the Customer’s site;
9.5 The Supplier shall be entitled to charge an overtime rate of 25 per cent of the standard daily fee rate as set out in clause 9.3 above, on a pro-rata basis for each part day or for any time worked by individuals whom it engages on the Services outside the hours referred to in clause 9.4. For the avoidance of doubt, this shall not include weekend working hours, which shall be charged as the Supplier shall at its absolute discretion, agree with the Customer on a case by case basis; and
9.6 The Supplier shall be entitled to charge the Customer for any expenses reasonably incurred by the individuals whom the Supplier engages in connection with the Services including, but not limited to, travelling expenses, hotel costs, subsistence and any associated expenses, and for the cost of services provided by third parties and required by the Supplier for the performance of the Services, and for the cost of any materials.
9.7 Where fixing forms part of the contract, progress payments shall be paid by the Customer at the end of every month, at the rate of 95% of the value of the work executed and Goods delivered to the site (whether fixed or unfixed) during the immediately preceding month. The final balance shall be paid by the end of the month following the date of completion of the Supplier’s work.
9.8 Where provision is accepted by the Supplier of payment upon the certificate of an architect, engineer, surveyor, or other such person, the payment shall be due for payment within the timeframe specified by the Supplier..
9.9 No retentions shall be agreed by the Supplier.
9.10 The Supplier will not offer any bond agreements.
9.11 Cancellation of Goods or Services will only be accepted by the Supplier if the Customer pays a cancellation charge which will be determined by the Supplier in its absolute discretion, but will be limited to an amount up to the value of the contract.
9.12 The Supplier reserves the right to:
(a) increase its standard daily fee rates for the charges for the Services, provided that such charges cannot be increased more than once in any 6 month period. The Supplier will give the Customer written notice of any such increase before the proposed date of the increase. If such increase is not acceptable to the Customer, it shall notify the Supplier in writing within 5 days of the date of the Supplier's notice
(b) increase the price of the Goods, by giving notice to the Customer at any time before delivery, to reflect any increase in the cost of the Goods to the Supplier that is due to:
(i) any factor beyond the control of the Supplier (including foreign exchange fluctuations, increases in taxes and duties, and increases in labour, materials and other manufacturing costs);
(ii) any request by the Customer to change the delivery date(s), quantities or types of Goods ordered, or the Goods Specification; or
(iii) any delay caused by any instructions of the Customer in respect of the Goods or failure of the Customer to give the Supplier adequate or accurate information or instructions in respect of the Goods.
9.13 In respect of Goods, the Supplier shall invoice the Customer up front and before completion of delivery. In respect of Services, the Supplier shall invoice the Customer on the basis of conditions 9.7 to 9.8 inclusive. For the avoidance of doubt, the Supplier does offer any form of credit to the Customer. All monies must be received in full a minimum of 5 Business Days prior to delivery. No warranties shall be given for any Goods or Services until payment has been made in full by the Customer.
9.14 The Customer shall pay each invoice submitted by the Supplier:
(a) within the timeframe set out in these terms; and
(b) in full and in cleared funds to a bank account nominated in writing by the Supplier, and
time for payment shall be of the essence of the Contract.
9.15 All amounts payable by the Customer under the Contract are exclusive of amounts in respect of value added tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Supplier to the Customer, the Customer shall, on receipt of a valid VAT invoice from the Supplier, pay to the Supplier such additional amounts in respect of VAT as are chargeable on the supply of the Services or Goods at the same time as payment is due for the supply of the Services or Goods.
9.16 If the Customer fails to make any payment due to the Supplier under the Contract by the due date for payment, then the Customer shall pay interest on the overdue amount at the rate of 2% per annum above Lloyds Banking Group’s base rate from time to time. Such interest shall accrue on a daily basis from the due date until actual payment of the overdue amount, whether before or after judgment. The Customer shall pay the interest together with the overdue amount.
9.17 The Customer shall pay all amounts due under the Contract in full without any set-off, counterclaim, deduction or withholding except as required by law. The Supplier may, without limiting its other rights or remedies, set off any amount owing to it by the Customer against any amount payable by the Supplier to the Customer.
9.18 The Supplier reserves the right to review its payment terms policy during procurement and manufacture and prior to the delivery of Goods to the Customer’s site.
10. INTELLECTUAL PROPERTY RIGHTS
10.1 All Intellectual Property Rights in or arising out of or in connection with the Goods or Services shall be owned by the Supplier.
10.2 The Customer acknowledges that, in respect of any third party Intellectual Property Rights in the Services, the Customer's use of any such Intellectual Property Rights is conditional on the Supplier obtaining a written licence from the relevant licensor on such terms as will entitle the Supplier to license such rights to the Customer.
10.3 All Supplier Materials are the exclusive property of the Supplier.
A party (receiving party) shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to the receiving party by the other party (disclosing party), its employees, agents or subcontractors, and any other confidential information concerning the disclosing party's business, its products and services which the receiving party may obtain. The receiving party shall only disclose such confidential information to those of its employees, agents and subcontractors who need to know it for the purpose of discharging the receiving party's obligations under the Contract, and shall ensure that such employees, agents and subcontractors comply with the obligations set out in this clause as though they were a party to the Contract. The receiving party may also disclose such of the disclosing party's confidential information as is required to be disclosed by law, any governmental or regulatory authority or by a court of competent jurisdiction. This clause 11 shall survive termination of the Contract.
12. LIMITATION OF LIABILITY: THE CUSTOMER'S ATTENTION IS PARTICULARLY DRAWN TO THIS CLAUSE
12.1 Nothing in these Conditions shall limit or exclude the Supplier's liability for:
(a) death or personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors;
(b) fraud or fraudulent misrepresentation;
(c) breach of the terms implied by section 2 of the Supply of Goods and Services Act 1982 (title and quiet possession);
(d) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession); or
(e) defective products under the Consumer Protection Act 1987.
12.2 Subject to clause 12.1:
(a) the Supplier shall under no circumstances whatever be liable to the Customer, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with the Contract ; and
(b) the Supplier's total liability to the Customer in respect of all other losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the value of the Contract.
12.3 The terms implied by sections 13 to 15 of the Sale of Goods Act 1979 and the terms implied by sections 3 to 5 of the Supply of Goods and Services Act 1982 are, to the fullest extent permitted by law, excluded from the Contract.
12.4 This clause 12 shall survive termination of the Contract.
13.1 The Supplier without limiting its other rights or remedies, may terminate the Contract with immediate effect by giving written notice to the Customer if:
(a) the Customer suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts; or
(b) the Customer commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors;
(c) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of the Customer (being a company) or is the subject of a bankruptcy (being an individual);
(d) a creditor or encumbrancer of the Customer attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of its assets;
(e) an application is made to court, or an order is made, for the appointment of an administrator or if a notice of intention to appoint an administrator is given or if an administrator is appointed over the Customer (being a company);
(f) the holder of a qualifying charge over the assets of the Customer (being a company) has become entitled to appoint or has appointed an administrative receiver;
(g) a person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the Customer;
(h) the Customer suspends, threatens to suspend, ceases or threatens to cease to carry on, all or substantially the whole of its business; or
(i) the Customer’s financial position deteriorates to such an extent that in the Supplier's opinion the Customer's capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.
13.2 Without limiting its other rights or remedies, the Supplier may terminate the Contract with immediate effect by giving written notice to the Customer if the Customer fails to pay any amount due under this Contract on the due date for payment.
13.3 Without limiting its other rights or remedies, the Supplier may suspend the supply of Services or all further deliveries of Goods under the Contract or any other contract between the Customer and the Supplier if the Customer fails to pay any amount due under this Contract on the due date for payment, the Customer becomes subject to any of the events listed in clause 13.1 above or the Supplier reasonably believes that the Customer is about to become subject to any of them.
13.4 On termination of the Contract for any reason:
(a) the Customer shall immediately pay to the Supplier all of the Supplier's outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has yet been submitted, the Supplier shall submit an invoice, which shall be payable by the Customer immediately on receipt;
(b) the Customer shall return all of the Supplier Materials and any Deliverables which have not been fully paid for. If the Customer fails to do so, then the Supplier may enter the Customer's premises and take possession of them. Until they have been returned, the Customer shall be solely responsible for their safe keeping and will not use them for any purpose not connected with this Contract;
(c) the accrued rights and remedies of the parties as at termination shall not be affected, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry; and
(d) clauses which expressly or by implication have effect after termination shall continue in full force and effect.
14. FORCE MAJEURE
14.1 For the purposes of this Contract, Force Majeure Event means an event beyond the reasonable control of the Supplier including but not limited to strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default or delay of suppliers or subcontractors or theft in transit.
14.2 The Supplier shall not be liable to the Customer as a result of any delay or failure to perform its obligations under this Contract as a result of a Force Majeure Event.
14.3 If the Force Majeure Event prevents the Supplier from providing any of the Services and/or Goods for more than four weeks, the Supplier shall, without limiting its other rights or remedies, have the right to terminate this Contract immediately by giving written notice to the Customer.
15.1 Assignment and other dealings.
(a) The Supplier may at any time assign, transfer, mortgage, charge, subcontract or deal in any other manner with all or any of its rights under the Contract and may subcontract or delegate in any manner any or all of its obligations under the Contract to any third party.
(b) The Customer shall not, without the prior written consent of the Supplier, assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with all or any of its rights or obligations under the Contract.
(a) Any notice or other communication given to a party under or in connection with this Contract shall be in writing, addressed to that party at its registered office (if it is a company) or its principal place of business (in any other case) or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally or sent by prepaid first-class post or other next working day delivery service, or by commercial courier, fax [or e-mail].
(b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in clause 15.2(a); if sent by pre-paid first class post or other next working day delivery service, at 10.00 am on the second Business Day after posting; if delivered by commercial courier, on the date and at the time that the courier's delivery receipt is signed; or, if sent by fax, one Business Day after transmission.
(c) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action
15.3 Severance. If any provision or part-provision of the Contract is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Contract.
15.4 Waiver. A waiver of any right under the Contract or law is only effective if it is in writing and shall not be deemed to be a waiver of any subsequent breach or default. No failure or delay by a party in exercising any right or remedy under the Contract or by law shall constitute a waiver of that or any other right or remedy, nor prevent or restrict its further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.
15.5 No partnership or agency. Nothing in the Contract is intended to, or shall be deemed to, establish any partnership or joint venture between any of the parties, nor constitute either party the agent of another party for any purpose. Neither party shall have authority to act as agent for, or to bind, the other party in any way.
15.6 Third parties. A person who is not a party to the Contract shall not have any rights to enforce its terms.
15.7 Variation. Except as set out in these Conditions, no variation of the Contract, including the introduction of any additional terms and conditions shall be effective unless it is agreed in writing and signed by the Supplier.
15.8 Governing law. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
15.9 Jurisdiction Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Contract or its subject matter or formation (including non-contractual disputes or claims).